JPMorgan Chase
Loan Servicing Specialist IV
Chicago, IL · Full-time · Posted Oct 20, 2026
About the job
Manages a portfolio of loans by handling servicing requests, interpreting loan documents, processing loan activities, and monitoring interest and fee accruals.
What you'll do
- Serve as the primary contact for clients and resolve loan servicing issues.
- Interpret loan documents, set up deals and amendments, and initiate funding, re-pricings, and payments.
- Monitor interest and fee accruals and mentor junior team members.
What they ask for
- Baseline knowledge or equivalent expertise in loan servicing, loan documents, and lending processes.
- Ability to manage multiple tasks with strong time management and organizational skills.
- Experience managing and resolving conflicts.
- Beginning proficiency in critical thinking and developing proficiency in listening and questioning.
Nice to have
- Strong collaboration, adaptability, teamwork, and interpersonal skills.
- Exposure to AI-enabled business tools and willingness to adopt emerging technologies.
Pay
Chicago,IL USD $26.49-$38.94 base salary
AI focus
Exposure to AI-enabled business tools and adoption of emerging technologies that support process improvement and operational excellence.
Model-written summary · the original posting is authoritative