Marketing Strategy Lead, Client Stories

What you'll do

• Set editorial direction and manage a portfolio of client stories, making prioritization decisions and aligning work to Payments narratives.
• Lead production of video, written case studies, and other content with clients, internal teams, and agencies.
• Manage program operations, measurement, budgets, vendors, and distribution; use AI tools to scale workflows while protecting quality.

What they ask for

• 8+ years of experience in marketing, such as customer, content, brand, integrated, creator/influencer, or community marketing.
• Senior-level editorial judgment and a track record managing a content portfolio and aligning stories to strategic priorities.
• Storytelling work across video, written, and other formats, plus experience working directly with clients or customers and frontline sales or relationship teams.
• Experience owning complex programs end to end in a large, matrixed organization; influencing senior stakeholders; and managing agencies, budgets, and production partners.

Nice to have

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Experience in customer advocacy or client storytelling programs, new storytelling formats, corporate or business-client marketing, financial services or payments, or using AI tools to scale workflows.

Pay

USD 133,000.00-$195,000.00 base salary

Tools

AI tools

AI focus

Use AI tools to scale creative and operational workflows while protecting quality.