JPMorgan Chase
Merchant Services Relationship Manager - Executive Director
$152K–$260K
Plano, TX +7 · Director · Full-time · Posted Oct 28, 2026
- Location
- Plano, TX
Tampa, FL
Jersey City, NJ
Brooklyn, NY
Palo Alto, CA
San Francisco, CA
Chicago, IL
Wilmington, DE - Experience
- 8+ years in relationship management or sales, with an emphasis on contract negotiation and team leadership.
About the job
Leads a team of merchant services relationship managers serving large corporate clients, setting team direction and driving client outcomes, retention, and payments optimization.
What you'll do
- Lead, coach, and develop relationship managers, setting expectations and supporting performance and professional growth.
- Oversee team portfolio management, reporting, and business objectives; support complex negotiations and client retention.
- Partner across internal groups to improve processes, support business growth, and deliver consistent client service.
What they ask for
- 8+ years of experience in relationship management or sales, emphasizing contract negotiation and team leadership.
- In-depth knowledge of payment processing, acquiring, and/or merchant services.
- Experience managing complex projects and portfolios and supporting senior stakeholders in large, complex organizations.
- Willingness and ability to travel nationally up to 30% annually.
Nice to have
- Master of Business Administration (MBA).
- Expertise in specialized industries such as financial institutions, financial technology, billers, and other payments industry verticals.
Pay
Jersey City, NJ: USD 166,250.00-$260,000.00 base salary; Brooklyn, NY: USD 166,250.00-$260,000.00 base salary; Chicago, IL: USD 152,000.00-$260,000.00 base salary; Palo Alto, CA: USD 166,250.00-$260,000.00 base salary; San Francisco, CA: USD 166,250.00-$260,000.00 base salary
Model-written summary · the original posting is authoritative