JPMorgan Chase
Payments Governance Manager
Plano, TX · Manager · Full-time · Posted Oct 1, 2026
- Education
- Bachelor’s degree or equivalent experience in business, finance, risk management, technology, operations, or a related discipline.
About the job
Leads strategy, teams, and modernization of governance and third-party oversight for payment processing relationships, strengthening risk controls and decision-making.
What you'll do
- Set governance strategy and lead a multi-level team, including coaching, performance management, and succession planning.
- Oversee third-party onboarding, due diligence, monitoring, issue evaluation, remediation, and control frameworks.
- Lead transformation programs and modernization using scalable workflows, automation, analytics, and technology-enabled monitoring; advise senior stakeholders.
What they ask for
- Leadership experience in payments, merchant acquiring, financial services, third-party risk, governance, operations, or another highly regulated environment.
- Experience leading complex, cross-functional programs from strategy through implementation, including governance, milestones, dependencies, and change management.
- Experience evaluating risk and control effectiveness, using data and trend analysis, and driving escalation and remediation.
- People leadership and senior-stakeholder communication skills; ability to partner with technology teams and willingness to travel as needed.
Nice to have
- Experience with payment facilitator, marketplace, staged digital wallet operator, business payment service provider, full liability submitter, or comparable third-party payment models.
- Experience with payment brand rules, governance modernization, risk-based monitoring, regulatory reviews, or tools such as Alteryx, Tableau, or Microsoft Project.
Tools
Alteryx, Tableau, Microsoft Project
AI focus
Preferred experience includes modernizing governance, risk, or operations through artificial intelligence, alongside workflow technology, automation, analytics, or digital reporting.
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