JPMorgan Chase
Product Director, Platform Data Ops C360
$180K–$285K
New York, NY · Director · Full-time · Posted Sep 23, 2026
- Experience
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
About the job
Leads strategy, delivery, and continuous improvement of Client360 platform and data operations to support business outcomes, compliance, and personalized client experiences.
What you'll do
- Develop and execute Client360 platform and data operations initiatives; oversee planning, delivery, and risk management.
- Own operational performance, improve processes, and establish and monitor key performance indicators.
- Collaborate across engineering, operations, and business teams; coach teams and use analytics to generate business insights.
What they ask for
- Extensive knowledge of platform management, data operations, process improvement, strategic planning, and data analytics.
- Experience driving change and managing stakeholders across multiple functions; proven leadership of large-scale platform, data integration, and analytics projects.
- Strong understanding of platform integration, data governance, regulatory compliance, and data privacy.
- Strong problem-solving, strategic thinking, communication, and cross-functional leadership skills.
Nice to have
- Experience in a highly matrixed, complex organization.
- Experience in platform management, data operations, or CRM systems within a financial institution; advanced degree in a related field is also preferred.
Pay
$180,500.00-$285,000.00 USD base salary
Tools
Client360, CRM, machine learning, AI
AI focus
Leverage analytics, including machine learning and AI, to derive actionable business insights.
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