JPMorgan Chase
Product Operations Manager
$166K–$260K
Jersey City, NJ +2 · Manager · Full-time · Posted Oct 7, 2026
- Location
- Jersey City, NJ
Wilmington, DE
Columbus, OH - Experience
- 5+ years of product, technical writing, or engineering experience.
About the job
Owns and improves the operating model, tools, workflows, and communications that help internal product teams and their customers plan, coordinate, and deliver effectively.
What you'll do
- Evolve intake, planning, documentation, and communication practices; ensure requests, decisions, and updates are captured and shared.
- Build relationships with internal customers and partner across product, design, engineering, and business teams to develop scalable workflows and tools.
- Measure adoption and engagement, improve operational impact, and apply AI tools to personal productivity and AI-enabled workflows.
What they ask for
- 5+ years of product, technical writing, or engineering experience.
- Experience improving team processes, workflows, or operating models within a large, complex organization.
- Demonstrated ability to build trust across product, design, engineering, and business stakeholders.
- Experience creating and managing documentation, operational processes, and internal communications at scale.
Nice to have
- Experience applying AI tools and building AI-enabled workflows for others.
- Familiarity with workflow automation, documentation and collaboration tools, product analytics, or internal platform and product-enablement teams.
Pay
$166,250.00-$260,000.00 USD base salary
AI focus
Use AI tools to accelerate personal productivity and build AI-enabled workflows; preferred experience includes using AI for research, synthesis, writing, analysis, and decision-making.
Model-written summary · the original posting is authoritative