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JPMorgan Chase

Relationship Banker - Chagrin Falls - Chagrin Falls, OH

Chagrin Falls, OH · Full-time · Posted Sep 10, 2026

Experience
1+ year of sales experience in Retail Banking, Financial Services, or related industries.
Education
High school degree, GED, or foreign equivalent.

About the job

Provides client-focused banking services in a Chase branch, building and managing relationships and recommending financial products and technology solutions.

What you'll do

  • Meet with clients in person and by phone to understand their financial needs and recommend products and services.
  • Educate clients on digital banking tools and connect them with specialists for complex financial needs.
  • Follow banking policies, procedures, and regulatory requirements.

What they ask for

  • 1+ year of sales experience in Retail Banking, Financial Services, or related industries, with success establishing clients, deepening relationships, and delivering results.
  • Strong in-person and phone communication, client service, and issue-resolution skills.
  • High school degree, GED, or foreign equivalent.
  • Required securities and insurance licenses; unlicensed hires must obtain them through JPMC’s licensing program within 180 days. Must also meet branch-hour requirements, including weekends and some evenings.

Nice to have

  • College degree or military equivalent.
  • Experience following banking policies, procedures, and regulatory requirements.

Tools

Chase Mobile App, Chase.com, ATMs, SIE exam, FINRA Series 6, NMLS

Model-written summary · the original posting is authoritative

First seen Oct 28, 2026 · Last verified Nov 6, 2026 (UTC)