JPMorgan Chase
Relationship Banker - Cleveland East Market - Woodmere, OH
Woodmere, OH · Full-time · Posted Oct 26, 2026
- Experience
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Build and retain client relationships in a Chase branch by understanding financial needs, recommending banking solutions, and providing attentive service.
What you'll do
- Manage assigned clients through proactive in-person and phone meetings, tailoring product and service recommendations to their needs.
- Help clients use digital banking tools, including the Chase Mobile App, Chase.com, and ATMs, and connect them with specialists when needed.
- Follow banking policies, procedures, and regulatory requirements while resolving client issues.
What they ask for
- 1+ year of sales experience in Retail Banking, Financial Services, or related industries, with success establishing clients, deepening relationships, and delivering results.
- Strong in-person and phone communication skills, including the ability to tailor product and service features to different client needs.
- Ability to resolve client issues attentively and operate within risk and compliance requirements.
- High school degree, GED, or foreign equivalent; required securities, state, and Life licenses, or ability to obtain them through JPMC’s licensing program within 180 days of hire.
Nice to have
- College degree or military equivalent.
- Experience adhering to banking policies, procedures, and regulatory requirements.
Tools
Chase Mobile App, Chase.com, ATMs, NMLS
Model-written summary · the original posting is authoritative