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JPMorgan Chase

Relationship Management Director-Payments-Executive Director

$166K–$260K

San Francisco, CA +3 · Director · Full-time · Posted Aug 25, 2026

Location
San Francisco, CA
Seattle, WA
Plano, TX
Palo Alto, CA
Experience
Minimum of 8 years in relationship management or sales.

About the job

Leads a team of Relationship Managers serving large corporate clients, while driving payments optimization, client growth, and collaboration across the GCB TMT organization.

What you'll do

  • Lead, coach, and develop Relationship Managers, setting performance expectations and supporting professional growth.
  • Oversee portfolio management and support complex negotiations, client retention, and consulting engagements.
  • Manage select key client relationships and advance payments optimization, collaboration, and process improvements.

What they ask for

  • At least 8 years of relationship management or sales experience, emphasizing contract negotiation and team leadership.
  • Demonstrated ability to lead and motivate teams, with strategic execution and complex project or portfolio management experience.
  • Extensive experience with C-suite clients, particularly at large Fortune 500 companies, and in-depth knowledge of payment processing, acquiring, and/or merchant services.
  • Active industry-wide engagement in recognized bodies such as Payments Ed, AFP, MAG, and MRC; able and willing to travel nationally up to 30% annually.

Nice to have

  • CPFPP accreditation.

Pay

USD 166,250.00-$260,000.00 base salary (San Francisco, CA); USD 166,250.00-$260,000.00 base salary (Seattle, WA); USD 166,250.00-$260,000.00 base salary (Palo Alto, CA)

Tools

word processing, spreadsheets, databases

Model-written summary · the original posting is authoritative

First seen Oct 28, 2026 · Last verified Nov 6, 2026 (UTC)