JPMorgan Chase
Relationship Manager-Payments-Vice President
Tempe, AZ +1 · Director · Full-time · Posted Oct 15, 2026
- Location
- Tempe, AZ
Plano, TX - Experience
- 8+ years; strategic relationship management, business development, or technology-related experience.
- Education
- Bachelor’s degree or equivalent experience; MBA desired.
About the job
Manages a portfolio of Middle Market Merchant Services clients, growing payment-processing business through strategic relationship management, cross-selling, and client solutions.
What you'll do
- Grow existing client relationships and revenue while meeting profitability and client-satisfaction goals.
- Coordinate sales and service strategies with internal partners and serve as the primary Merchant Services contact for clients.
- Develop payment solutions, deliver quarterly business reviews and business analyses, and pursue cross-sell opportunities.
What they ask for
- 8+ years of experience in strategic relationship management, business development, or technology-related work.
- Demonstrated ability to grow relationships with Fortune 500-caliber clients and work with C-suite stakeholders.
- Experience collaborating across multifaceted financial institutions or similar institutions.
- Ability to work across cultures, with strong relationship management, presentation, verbal, and written communication skills.
Nice to have
- Bachelor’s degree or equivalent experience; MBA desired.
- Expertise in specialized industries such as financial institutions, fintech, billers, major and specialty retail, or payments.
Model-written summary · the original posting is authoritative