JPMorgan Chase
Senior Associate, Customer Lifecycle Marketing
$90K–$145K
New York, NY +1 · Senior · Full-time · Posted Sep 22, 2026
- Location
- New York, NY
Wilmington, DE - Experience
- 4+ years of direct marketing experience.
- Education
- Bachelor’s degree required; MBA preferred.
- Visa sponsorship
- Applicants must be authorized to work for any employer in the US. No immigration sponsorship or takeover of employment visa sponsorship is available at this time.
About the job
Supports strategy and delivery of multichannel credit card product-trade marketing programs, guiding customers through upgrades and downgrades while improving engagement and satisfaction.
What you'll do
- Coordinate campaign strategy and cross-functional execution, including creative agency reviews and campaign readiness.
- Define campaign requirements, targeting, timelines, and measurement needs; use results to recommend optimizations.
- Align messaging across customer touchpoints and improve workflows, templates, and team processes.
What they ask for
- Bachelor’s degree.
- 4+ years of direct marketing experience.
- Strong communication, stakeholder management, organization, and project management skills.
- Analytical, metrics-driven approach, with ability to interpret results and recommend actions.
Nice to have
- MBA.
- Lifecycle and/or credit card marketing experience.
Pay
USD 95,000.00-$145,000.00 base salary (New York, NY); USD 90,250.00-$135,000.00 base salary (Wilmington, DE)
Model-written summary · the original posting is authoritative