JPMorgan Chase
Senior Product Associate, Early Tenure Onboarding
$100K–$155K
New York, NY +1 · Senior · Full-time · Posted Oct 21, 2026
- Location
- New York, NY
Wilmington, DE - Experience
- 3+ years of product management experience; preferably in credit cards, digital banking, financial services, FinTech, customer onboarding, or another customer-facing digital product environment.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Supports the strategy and delivery of digital onboarding experiences for new Chase credit card customers, from discovery and backlog management through launch and optimization.
What you'll do
- Support the onboarding product strategy and roadmap; manage backlog components, requirements, and user stories.
- Conduct customer and market research and use analytics, feedback, and metrics to identify needs and evaluate outcomes.
- Coordinate cross-functional delivery, stakeholder communication, risk considerations, and end-to-end product launches and iterations.
What they ask for
- 3+ years of product management experience.
- Experience with product lifecycle activities, roadmaps, backlog prioritization, requirements, user stories, and acceptance criteria.
- Experience authoring business requirements and coordinating cross-functional execution in an Agile development framework.
- Bachelor's degree or equivalent practical experience.
Nice to have
- Experience in consumer credit cards, account opening, onboarding, early-tenure engagement, digital servicing, or customer communications.
- Familiarity with Agile and collaboration tools such as Jira Align, Agile Central, and Lucid.
Pay
$99,750.00-$155,000.00 USD base salary
Tools
Jira Align, Agile Central, Lucid
Model-written summary · the original posting is authoritative