JPMorgan Chase
Senior Product Associate - Marketing & Customer Success
Columbus, OH · Senior · Full-time · Posted Sep 2, 2026
- Experience
- 3+ years of applied experience; no alternatives stated.
About the job
Supports Digital Channels partnerships with lines of business, aligning digital capabilities to business goals and helping drive adoption and value realization.
What you'll do
- Gather line-of-business priorities and feedback, and support communications, go-to-market materials, and value propositions.
- Document intake requirements and backlog priorities, coordinate enablement resources and demos, and support roadmap integration.
- Track OKRs and post-launch adoption and performance metrics, reporting outcomes and business impact.
What they ask for
- Formal training or certification on product management concepts and 3+ years of applied experience.
- Experience supporting product development lifecycle execution, including familiarity with agile methodologies and cross-functional workstreams.
- Strong organizational, project management, communication, and stakeholder collaboration skills.
- Experience with operational effectiveness initiatives, KPI tracking, performance reporting, and enablement resources.
Nice to have
- Exposure to digital marketing, performance marketing, or channel strategy in financial services or technology.
- Familiarity with product intake and prioritization, analytics partnerships, customer success, partner support, or go-to-market coordination.
Tools
Digital Channels, agile methodologies, OKRs, Performance Marketing
Model-written summary · the original posting is authoritative