JPMorgan Chase
Senior Product Associate - Navigation & Wayfinding
$100K–$155K
New York, NY · Senior · Full-time · Posted Oct 19, 2026
- Experience
- 3+ years, or equivalent expertise, in product management or a relevant domain area.
About the job
Supports product development for navigation and wayfinding in Chase’s logged-in web experience, helping customers find information and complete tasks more easily.
What you'll do
- Uses customer research, journey mapping, market analysis, and product metrics to inform opportunities and roadmap decisions.
- Writes product requirements, epics, and user stories; coordinates dependencies and refinement with engineers and stakeholders.
- Partners with designers, content editors, and engineers to develop and improve navigation layouts, menus, and entry points.
What they ask for
- 3+ years of experience or equivalent expertise in product management or a relevant domain area.
- Proficient knowledge of the product development life cycle, including discovery and requirements definition.
- Developing knowledge of data analytics and data literacy.
- Experience using Jira and Confluence.
Nice to have
- Knowledge of experimentation practices such as A/B Testing with feature flags; general knowledge or prior experience with web development.
- Understanding of financial products and customer needs across banking segments; prior experience in a highly matrixed, complex organization.
Pay
$99,750.00-$155,000.00 USD base salary
Tools
Jira, Confluence
Model-written summary · the original posting is authoritative