Senior Product Associate -Payments Value Added Services

What you'll do

• Partner with Product Managers and engineering on product roadmaps, requirements, backlogs, releases, testing, and production readiness.
• Support client onboarding, escalations, and incident follow-through; analyze product and client data to identify improvements and track outcomes.
• Maintain product documentation, communicate status and risks to stakeholders, and support a platform delivery workstream.

What they ask for

• 3+ years of experience in product management or a relevant domain such as payments, fintech, or technology.
• Knowledge of the product development life cycle, including discovery and requirements definition; ability to write requirements, epics, and user stories.
• Working knowledge of data analysis and comfort using data to inform decisions; strong written and verbal communication and cross-functional collaboration skills.
• Bachelor's degree or equivalent practical experience.

Nice to have

• Background in payments, financial technology, or financial infrastructure; familiarity with APIs, webhooks, and developer-facing documentation.
• Working knowledge of card payments, authorization, token lifecycle, and PCI data handling; experience with payment integrators, orchestration services, or credential vault providers; matrixed-organization experience; familiarity with AI tooling.

Tools

APIs, webhooks

AI focus

Preferred familiarity with AI tooling, such as workflow automation, generative AI tools, or agent-based workflows; no AI product development duties are stated.