JPMorgan Chase
Software Engineer III
Plano, TX · Full-time · Posted Oct 28, 2026
- Experience
- Seven years of relevant experience.
- Education
- Bachelor’s or master’s degree in computer science, Engineering, or a related field.
About the job
Designs, builds, and operates AWS cloud contact center infrastructure, services, and integrations, while improving reliability and guiding responsible use of AI-assisted engineering tools.
What you'll do
- Design and implement scalable contact center infrastructure, applications, APIs, and integrations using AWS and Terraform.
- Build and operate CI/CD pipelines and containerized services; troubleshoot incidents and improve reliability, performance, and cost efficiency.
- Lead responsible adoption of approved AI-assisted engineering practices, including validation standards for quality, security, and correctness.
What they ask for
- Bachelor’s or master’s degree in computer science, Engineering, or a related field.
- Seven years of relevant experience.
- Production experience developing and maintaining large-scale full-stack applications using Java, Python, or JavaScript/TypeScript; proficiency with AWS and production Terraform.
- Experience with CI/CD, Git, Kubernetes, Docker, REST APIs, and approved AI-assisted development tools, including validating outputs and handling sensitive data appropriately.
Nice to have
- AWS Certified Developer and/or AWS Certified Solutions Architect (or equivalent).
- Experience with Amazon Connect or other cloud contact center platforms.
Tools
AWS, Amazon Connect, Python, Terraform, Jenkins, Git, Kubernetes, Docker
AI focus
Leads responsible adoption of approved AI-assisted engineering for coding, review, testing, and troubleshooting, establishing validation standards for correctness, performance, security, and sensitive-data handling.
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