JPMorgan Chase
Software Engineer III - Platform Engineer
Wilmington, DE +1 · Full-time · Posted Sep 25, 2026
- Location
- Wilmington, DE
Plano, TX - Experience
- 6+ years of IT troubleshooting, resolution, and maintenance experience.
About the job
Provides production support and governance, improving operational excellence, stability, observability, and production processes.
What you'll do
- Design operating models, process controls, dashboards, and operational reporting.
- Support audits and compliance, govern production processes, and provide stability metrics and insights to management.
- Lead cross-functional meetings, drive decisions, and coordinate stakeholders.
What they ask for
- 6+ years of IT troubleshooting, resolution, and maintenance experience.
- Experience with large-scale on-premises and public-cloud environments.
- Strong observability and monitoring knowledge.
- Familiarity with CI/CD and infrastructure tools, containers, Kubernetes, and common networking issues.
Tools
AWS, Splunk, Dynatrace, Datadog, CloudWatch, ServiceNow, Kafka, Grafana
AI focus
Proficient use of Copilot to improve day-to-day efficiency.
Model-written summary · the original posting is authoritative