JPMorgan Chase
Technology Support
$114K–$155K
Boston, MA · Full-time · Posted Sep 16, 2026
About the job
Provides L2 production support for business-critical applications, resolving incidents and improving application reliability and operations.
What you'll do
- Triage, resolve, and escalate production incidents; monitor alerts and perform root-cause analysis.
- Support releases and changes, maintain runbooks and knowledge articles, and improve observability and alerting.
- Automate repetitive tasks and write maintainable code to reduce operational toil and improve reliability.
Pay
$114,000.00-$155,000.00 USD base salary
Model-written summary · the original posting is authoritative