JPMorgan Chase
Technology Support Specialist
Belleville, MI · Full-time · Posted Oct 12, 2026
- Experience
- Up to 6 months.
About the job
Provides routine media operations and basic technology troubleshooting, including tape restores, health checks, and secure data transfers.
What you'll do
- Manage routine media operations, perform operational health checks, and troubleshoot media-related issues.
- Assist with tape restoration incidents and support third-party onsite restores and secure data transfers.
- Suggest process improvements and guide other teams on media-related work.
What they ask for
- Up to 6 months of experience providing first-contact end-user support for hardware, software, and network issues.
- Basic analytical skills and ability to prioritize tasks and manage multiple responsibilities.
- Strong organization and attention to detail; able to work independently and follow documented procedures.
- Heavy lifting required.
Nice to have
- Basic understanding of data center operations and media management.
- Familiarity with media tracking systems and inventory management tools; strong communication and collaboration skills.
Model-written summary · the original posting is authoritative