JPMorgan Chase
Vice President - Business Operations
$96K–$153K
Plano, TX · Director · Full-time · Posted Oct 2, 2026
- Experience
- Minimum of 5 years in operations management.
About the job
Guides operational strategy for Payments and Global Banking Technology by coordinating initiatives, reporting progress, managing risks, and improving business processes.
What you'll do
- Maintain and prioritize operational opportunities, establish working groups, and align stakeholders to move initiatives into execution.
- Provide status updates and senior-level reporting; identify risks and roadblocks and recommend mitigation plans.
- Maintain data quality, KPI dashboards, communications, and learning materials; support process improvements and controlled LLM-enabled workflows where applicable.
What they ask for
- At least 5 years of experience in operations management.
- Track record of leading in a complex, fast-paced environment.
- Strong analytical and problem-solving skills, including developing and presenting business cases.
- Excellent communication and stakeholder-influencing skills; ability to manage multiple priorities and deliver under tight deadlines.
Nice to have
- Broad Commercial and Investment Bank knowledge; experience supporting multiple CIB Operations Functions or Lines of Business.
- Familiarity with JIRA, JIRA Align, FIGMA, or Lucid Boards.
Pay
$95,500.00-$153,000.00 USD base salary
Tools
JIRA, JIRA Align, FIGMA, Lucid Boards, PowerPoint, LLM
AI focus
Supports controlled use of LLM-enabled workflows where applicable.
Model-written summary · the original posting is authoritative