JPMorgan Chase
Vice President Implementation Manager - Enterprise Merchant Services
Tempe, AZ +1 · Director · Full-time · Posted Oct 7, 2026
- Location
- Tempe, AZ
Tampa, FL - Experience
- Minimum 5 years’ experience; no alternatives stated.
About the job
Leads end-to-end onboarding and integration implementations for strategic enterprise merchants, coordinating teams and improving delivery processes from kickoff through launch.
What you'll do
- Plan and manage implementation scope, timelines, milestones, risks, dependencies, and stakeholder communications.
- Coordinate clients and cross-functional teams to resolve issues and deliver onboarding activities.
- Improve implementation processes and support changes that enhance client experience, automation, and operational efficiency.
What they ask for
- At least 5 years leading complex client implementations, onboarding, or integration projects in payments, fintech, or commerce platforms.
- Working knowledge of payment processing and merchant services concepts.
- Experience with project management practices, cross-functional delivery, and stakeholder communication.
- Proficiency with reporting and analysis tools such as Excel or Tableau; able to produce clear written deliverables.
Nice to have
- Familiarity with OpenAPI/Swagger, YAML, JSON, GitHub, Lean, or Six Sigma.
- Exposure to automation, analytics, or identifying, evaluating, implementing, or governing AI solutions in operational workflows.
Tools
Excel, Tableau, OpenAPI/Swagger, YAML, JSON, GitHub
AI focus
Identify opportunities for AI and automation in operational workflows, including evaluating, implementing, or governing AI-driven solutions for scalable process improvements and strategic objectives.
Model-written summary · the original posting is authoritative