JPMorgan Chase
Vice President, Martech Operations and AI Enablement Lead
Wilmington, DE +1 · Director · Full-time · Posted Aug 6, 2026
- Location
- Wilmington, DE
Columbus, OH - Education
- Bachelor’s degree in Computer Science, Information Systems, Marketing, Business, or related field.
About the job
Leads Martech operations and technology transformation, including operationalizing AI-enabled capabilities to improve marketing execution, controls, efficiency, and measurable outcomes.
What you'll do
- Lead Martech operations transformation while maintaining execution quality, controls, service delivery, and speed to market.
- Partner with Product and Technology to define platform requirements, priorities, release readiness, and adoption plans.
- Drive AI enablement, change management, governance, and measurement across marketing teams.
What they ask for
- Bachelor’s degree in Computer Science, Information Systems, Marketing, Business, or related field.
- Experience leading Martech operations, marketing technology implementation, digital transformation, campaign operations, workflow automation, or AI enablement initiatives.
- Working knowledge of Martech tools and platforms; experience in data analytics, customer segmentation, audience strategy, measurement, or data-driven marketing execution.
- Experience operationalizing technology capabilities and running, supporting, or transforming Martech operations or channel execution teams.
Nice to have
- Experience with enterprise marketing platforms, Salesforce Marketing Cloud, or similar marketing automation tools.
- Understanding of responsible AI practices, automation design, governance, data controls, and human oversight in marketing use cases.
Tools
Adobe, Segment, Tableau, Excel, SQL, Python, Salesforce Marketing Cloud
AI focus
Drives AI enablement for productivity, quality assurance, decision support, content or workflow acceleration, with human-in-the-loop controls and responsible governance.
Model-written summary · the original posting is authoritative