JPMorgan Chase
Vice President- Product Delivery Stakeholder Engagement
$100K–$195K
Chicago, IL +2 · Director · Full-time · Posted Oct 28, 2026
- Location
- Chicago, IL
Plano, TX
Tampa, FL - Experience
- 7+ years in product delivery, transformation, or operations/tech partnership roles; over 7 years of process improvement experience.
About the job
Represents Client Onboarding and Servicing in cross-functional product delivery, translating its needs into requirements and ensuring changes are aligned, delivered, and produce expected benefits.
What you'll do
- Coordinate change management and delivery across product, operations, and technology teams; resolve requirement misalignment.
- Validate delivered changes, benefit realization, and operational readiness, including procedures, training, and support.
- Communicate status, risks, and decisions to stakeholders and senior leaders; maintain audit-ready documentation.
What they ask for
- 7+ years in product delivery, transformation, or operations/tech partnership roles; the posting also asks for over 7 years of process improvement experience.
- Advanced data analytics skills, including interpreting models and drawing inferences from data.
- Experience managing diverse teams and coordinating across departments; ability to lead through influence in a matrixed environment.
- Proficiency applying artificial intelligence to process improvement, including optimizing AI system performance.
Nice to have
- Experience with client onboarding, servicing, or operational process design in regulated environments.
- Payments/merchant acquiring experience; familiarity with controls, audit evidence, and change management.
Pay
USD 104,500.00-$195,000.00 base salary (Chicago, IL); USD 104,500.00-$195,000.00 base salary (Plano, TX); USD 99,800.00-$185,000.00 base salary (Tampa, FL)
AI focus
Apply artificial intelligence and automation to process improvement, optimizing AI system performance, measurable outcomes, and adoption.
Model-written summary · the original posting is authoritative