JPMorgan Chase
Vice President, Product Portfolio Operations Manager, Chase Travel
$100K–$200K
Glen Allen, VA +3 · Director · Full-time · Posted Oct 19, 2026
- Location
- Glen Allen, VA
New York, NY
Jersey City, NJ
Plano, TX
About the job
Supports Chase Travel’s product portfolio operations by monitoring performance, strengthening controls and governance, and improving processes and decision-making.
What you'll do
- Analyze and report portfolio health and performance; maintain accurate data and produce dashboards and reports.
- Coordinate controls and audit activities, and establish and improve portfolio routines, governance, and ways of working.
- Identify process gaps, implement scalable systems and automation, and communicate insights and recommended improvements to stakeholders and leadership.
What they ask for
- Proven product operations experience focused on controls, risk/issue tracking, and process improvement.
- Experience establishing and supporting ways of working, operating routines, and product-area or portfolio operations.
- Strong strategic planning, analytical, problem-solving, documentation, communication, and stakeholder-influencing skills.
- Ability to simplify processes into clear guidance and training, and to promote organizational values.
Nice to have
- Jira, Align, Tableau, Co-Pilot, or other AI tools; familiarity with Chase CCB processes and standards.
- Experience in operational support and driving innovation and operational excellence.
Pay
$99,750.00-$170,000.00 USD base salary; $133,000.00-$200,000.00 USD base salary; $133,000.00-$200,000.00 USD base salary
Tools
Align, Jira, PAT, Tableau, Co-Pilot
AI focus
Identify process gaps and implement automation, including AI-enabled approaches, to improve controls hygiene and productivity.
Model-written summary · the original posting is authoritative