JPMorgan Chase
Virtual Banker II - Garage - Plano, TX or Columbus, OH
Columbus, OH +1 · Full-time · Posted Oct 22, 2026
- Location
- Columbus, OH
Plano, TX - Experience
- 1+ years of sales experience in Retail Banking, Financial Services, or related industries.
- Education
- High school diploma, GED, or equivalent.
About the job
Provides personalized banking guidance by phone and video, supports clients with digital banking tools, and pilots new solutions to improve the virtual banking experience.
What you'll do
- Serve clients with personalized financial advice and service, refer them to specialized partners, and guide them in using digital self-service tools.
- Pilot and refine new solutions, processes, and technologies, sharing feedback and insights with leaders and partners.
- Use analytics and digital tools to track impact and identify improvements while meeting risk and compliance obligations.
What they ask for
- 1+ years of sales experience in Retail Banking, Financial Services, or related industries.
- Excellent communication skills for engaging clients by phone, video, and email.
- Proficiency in learning new products, procedures, and digital tools quickly and accurately.
- High school diploma, GED, or equivalent.
Nice to have
- Experience participating in pilots, test-and-learn programs, or process improvement initiatives.
- Experience with digital transformation, automation, or innovation initiatives.
Tools
Chase Mobile App, Chase.com, ATMs, CRMs, NMLS
Model-written summary · the original posting is authoritative