JPMorgan Chase
Virtual Banker II - Garage - Tempe, AZ
Tempe, AZ · Full-time · Posted Oct 23, 2026
- Experience
- 1+ years of sales experience in Retail Banking, Financial Services, or related industries.
- Education
- High school diploma, GED, or equivalent.
About the job
Provides phone and video banking support, personalized financial guidance, and technology education while helping pilot and improve new banking solutions.
What you'll do
- Engage clients by phone and video, provide tailored advice, and refer them to specialized partners while owning the client experience.
- Pilot new solutions and processes, share feedback, and use analytics and digital tools to measure results and identify improvements.
- Help clients use digital self-service tools and follow risk, compliance, and loan-originator requirements.
What they ask for
- 1+ years of sales experience in Retail Banking, Financial Services, or related industries.
- Excellent communication skills across phone, video, and email.
- Ability to learn products, procedures, and digital tools quickly and accurately.
- High school diploma, GED, or equivalent.
Nice to have
- Experience with pilots, test-and-learn programs, or process improvement initiatives.
- Experience with digital transformation, automation, or innovation initiatives.
Tools
Chase Mobile App, Chase.com, ATMs, CRMs, NMLS
Model-written summary · the original posting is authoritative