JPMorgan Chase
Virtual Banker II - Tempe, AZ Bilingual English and Spanish Required
Tempe, AZ · Full-time · Posted Aug 24, 2026
- Experience
- 1+ year of sales experience; proven client service experience or comparable experience.
- Education
- High school diploma, GED, or equivalent.
About the job
Provides bilingual virtual banking service by phone and video, identifying clients’ financial needs, recommending solutions, and referring them to specialists.
What you'll do
- Engage clients through inbound and outbound calls and video; identify needs and offer personalized financial solutions.
- Build client relationships, resolve issues, and refer clients to One Chase Partners for specialized needs.
- Help clients use digital banking tools and meet client-engagement and referral metrics.
What they ask for
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries, with success establishing clients, deepening relationships, and delivering results.
- Bilingual in English and Spanish.
- High school diploma, GED, or equivalent.
- Client-service experience or comparable experience.
Nice to have
- Experience with banking policies, procedures, and regulatory requirements.
- College degree or military equivalent.
Tools
Chase Mobile App, Chase.com, ATMs, NMLS
Model-written summary · the original posting is authoritative