JPMorgan Chase
Workplace Solutions - Business Readiness Lead, Vice President
Newark, DE · Director · Full-time · Posted Oct 23, 2026
- Experience
- Typically 7–10+ years in Business Readiness, change management, transformation, operations, product delivery, or complex program leadership.
About the job
Leads end-to-end Business Readiness outcomes for an assigned portfolio, integrating partner-team deliverables and guiding changes through adoption, hypercare, and transition to BAU.
What you'll do
- Own portfolio intake, prioritisation, governance, readiness planning, quality assurance, and evidence-based stage-gate recommendations.
- Lead and coach three Associates, allocating work and managing portfolio demand, capacity, dependencies, risks, and escalations.
- Integrate Communications, Procedures, and Training partner deliverables with cross-functional release plans; oversee adoption, cutover, hypercare, and BAU transition.
What they ask for
- Demonstrated accountability for end-to-end readiness or change outcomes across a portfolio, including governance, prioritisation, stage gates, cutover, hypercare, and adoption.
- Proven ability to lead and develop delivery teams, allocate work, assure quality, and influence senior stakeholders without direct authority.
- Strong experience coordinating specialist partner teams while maintaining accountability for an integrated plan and outcome.
- Experience managing operational risk, dependencies, escalations, competing priorities, and evidence-based readiness recommendations in controlled environments.
Model-written summary · the original posting is authoritative