JPMorgan Chase
Workplace Technical Operations Lead
Plano, TX · Full-time · Posted Oct 16, 2026
- Experience
- Five years; no alternative stated.
About the job
Leads delivery governance and operational execution for large, cross-functional workplace technology programs, improving predictability through automation, analytics, and approved AI-assisted engineering practices.
What you'll do
- Lead end-to-end program governance, planning, milestones, dependencies, and delivery across internal teams and vendors.
- Build portfolio dashboards and executive reporting; manage financial tracking, risks, controls, and audit readiness.
- Promote workflow automation and safe, validated adoption of approved AI-assisted engineering practices; mentor teams and drive continuous improvement.
What they ask for
- Five years of experience leading complex technology programs, infrastructure deployments, or enterprise transformation initiatives.
- Experience managing multi-workstream delivery across cross-functional stakeholders and vendors.
- Experience improving execution with automation, data analytics, and modern work management practices; hands-on experience with workflow or work management platforms.
- Experience leading approved AI-assisted software development tools and setting validation expectations for AI outputs, including correctness, performance, and security.
Nice to have
- Experience delivering workplace, retail, or built-environment technology programs.
- Advanced workflow automation, portfolio dashboard, or resource-view configuration experience; or experience leading organizational change and tool adoption.
Tools
Monday.com, Software Development Life Cycle
AI focus
Leads adoption of enterprise-authorized AI-assisted engineering tools for coding, code review, testing, troubleshooting, and incident/root-cause analysis, establishing validation standards and safe, compliant handling of sensitive inputs and outputs.
Model-written summary · the original posting is authoritative