Judi Health
Director, Clinical Solutions Customer Success
$121K–$181K
Charlotte, North Carolina, United States +6 · Remote · Director · Full-time · Posted Sep 23, 2026
- Location
- Charlotte, North Carolina, United States
Denver, Colorado, United States
New York, New York, United States
Charlotte, North Carolina, United States
Denver, Colorado, United States
New York, New York, United States
Remote - Experience
- 15+ years in pharmacy benefit, health plan, Medicaid, or PBM experience; 10+ years supporting Medicaid pharmacy programs, including Fee-For-Service Medicaid; 5+ years of direct team leadership.
- Education
- PharmD or Bachelor Degree in Pharmacy.
About the job
Leads clinical and strategic customer success for Judi Health’s software licensing customers, advising on Medicaid pharmacy benefits and overseeing implementations, migrations, and program optimization.
What you'll do
- Advise customers on pharmacy benefit design, formularies, utilization management, rebates, and state Medicaid requirements.
- Lead clinical expertise for implementations and migrations, including CMS certification, MMIS integrations, and regulatory compliance.
- Build customer and executive relationships, resolve complex issues, improve processes, and mentor team members.
What they ask for
- Active, unrestricted Pharmacist license and PharmD or Bachelor Degree in Pharmacy.
- 15+ years of pharmacy benefit, health plan, Medicaid, or PBM experience, including 10+ years supporting Medicaid pharmacy programs with Fee-For-Service Medicaid.
- 5+ years of direct leadership of team members.
- Experience with state Medicaid agencies and regulatory stakeholders; formulary and utilization management, claims adjudication, drug rebates, MMIS implementations, CMS certification, compliance, and PBM adjudication platforms.
Nice to have
- Experience supporting multiple state Medicaid programs; knowledge of 340B, supplemental rebates, and federal Medicaid pharmacy regulations.
- SQL, reporting, and healthcare analytics experience.
Pay
$144,800 — $181,000 USD (base salary); $132,800 — $166,000 USD (base salary); $120,800 — $151,000 USD (base salary)
Tools
RxClaim, JUDI, MMIS, NCPDP, SQL
Model-written summary · the original posting is authoritative