Judi Health
Government Program Operations Specialist
$73K–$109K
Charlotte, North Carolina, United States +5 · Full-time · Posted Sep 22, 2026
- Location
- Charlotte, North Carolina, United States
Denver, Colorado, United States
New York, New York, United States
Charlotte, North Carolina, United States
Denver, Colorado, United States
New York, New York, United States - Experience
- 1-3 years in operations, program coordination, healthcare administration, or a related role.
- Education
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
About the job
Supports coordination, documentation, tracking, testing, and quality assurance for the Medicare Prescription Payment Plan (MPPP).
What you'll do
- Create and maintain program documentation, including SOPs, job aides, FAQs, and control documentation.
- Track development tickets, deliverables, timelines, and service level agreements; support system or process testing and issue remediation.
- Review member communications, invoices, and program materials for accuracy and compliance; coordinate meetings and track action items.
What they ask for
- Strong organizational skills and attention to detail in documentation, tracking, and quality review.
- Experience managing multiple workstreams, meeting coordination, task tracking, and deliverables in a deadline-driven environment.
- Familiarity with ticketing systems, project tracking tools, or workflow management platforms.
- Strong written and verbal communication skills; ability to work independently and collaboratively while managing competing priorities.
Nice to have
- Medicare, PBM, or managed care experience; experience supporting testing, quality assurance, or validation activities.
- Exposure to healthcare regulatory or compliance environments, such as CMS, Medicare, notices, or audits.
Pay
$87,000 — $109,000 USD (base salary); $80,000 — $100,000 USD (base salary); $72,800 — $91,000 USD (base salary)
Model-written summary · the original posting is authoritative