Juicebox
Customer Success Manager
$165K–$230K
San Francisco · On-site · Manager · Full-time · Posted Aug 21, 2025
- Experience
- 3+ years in Customer Success, Account Management, or Sales.
About the job
Own customer relationships at Juicebox, driving onboarding, AI workflow adoption, measurable outcomes, expansion, and renewals.
What you'll do
- Manage a customer portfolio and lead success plans, adoption, ROI discussions, and QBRs.
- Own renewals, pricing negotiations, and expansion opportunities.
- Build trusted customer relationships and improve the Customer Success playbook.
What they ask for
- 3+ years in Customer Success, Account Management, or Sales, with revenue-target ownership and a portfolio of 75–150 accounts.
- Track record of exceeding commercial goals and driving customer growth.
- Ability to manage multiple customer priorities and engage senior stakeholders.
- Experience in SaaS, consulting, HR tech, or talent tech.
Nice to have
- Recruiting industry experience.
Pay
$165K – $230K USD total pay
AI focus
Drive adoption of AI-native workflows and guide customer change management.
Model-written summary · the original posting is authoritative