Jump AI
Sr. Manager, Customer Marketing
$140K–$180K
Remote · Remote · Manager · Full-time · Posted Oct 7, 2026
- Experience
- 5+ years building or scaling a customer marketing function.
About the job
Build and lead Jump’s customer marketing function, turning customer success into case studies, references, advocacy, and programs that support sales and account expansion.
What you'll do
- Own customer marketing strategy, customer relationships, co-marketing, content, budget, and performance reporting.
- Build advocacy, community, review, advisory board, and customer reference programs.
- Partner with Sales and Customer Success on lifecycle communications, expansion campaigns, and customer-facing materials.
What they ask for
- 5+ years building or scaling customer marketing at a high-growth B2B software company, ideally at an early stage.
- Track record originating customer marketing strategies and programs.
- Expert communication skills and ability to build content and relationships with senior enterprise and financial services stakeholders.
- Track record of influencing Sales, CS, and Legal to adopt programs or processes.
Nice to have
- Experience at a Series A–C company or similarly fast-moving environment.
- Experience in Financial Services or Wealth Management.
Pay
140,000-180,000 (base salary; currency not stated)
Tools
G2
AI focus
The role requires fluency in how AI is changing case study and reference production. Jump’s product uses AI to automate financial-advisor workflows.
Model-written summary · the original posting is authoritative