Justt
Enterprise Customer Success Manager
$180K–$200K
New York · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 5+ years as a Customer Success Manager managing enterprise accounts.
About the job
Manages enterprise customer relationships, drives retention and account growth, and helps customers adopt Justt’s chargeback platform.
What you'll do
- Manage enterprise accounts, analyze performance, and develop payment insights and account plans.
- Identify and execute expansion opportunities, lead business reviews, and build senior stakeholder relationships.
- Support feature adoption and training, and relay customer feedback to Product and R&D.
What they ask for
- 5+ years of experience as a Customer Success Manager managing enterprise accounts.
- Proven project management and cross-functional collaboration experience.
- Strong analytical skills to interpret data and turn it into insights and actions.
- Demonstrated success building and growing long-term, value-driven customer relationships.
Nice to have
- Payments industry experience.
Pay
$180,000-$200,000 USD (base salary or total pay not specified)
Model-written summary · the original posting is authoritative