Justt
Subject Matter Expert, Fraud & Chargeback
USA · Remote · Full-time · Posted Oct 30, 2026
- Experience
- 7+ years in payments, chargebacks, fraud, or risk.
About the job
Serve as Justt’s US-facing payments and chargebacks expert, supporting strategic sales, representing the company externally, and translating market and customer insight into product and go-to-market input.
What you'll do
- Support strategic accounts and complex enterprise deals with dispute-strategy advice, workshops, and sales coaching.
- Represent Justt at industry events and forums; lead discussions and publish client-facing thought leadership.
- Share US customer, market, scheme, and regulatory insights with Product, Sales, Customer Success, and Marketing.
What they ask for
- 7+ years in payments, chargebacks, fraud, or risk at an enterprise merchant, PSP, acquirer, scheme, or payments SaaS vendor.
- Deep knowledge of Visa, Mastercard, and American Express dispute rules, alerts and RDR, 3DS, and monitoring programs.
- Proven track record supporting complex enterprise sales in a pre-sales, advisory, or SME role.
- Working network among US Heads of Payments, Fraud, and Risk.
Nice to have
- Experience in high-dispute verticals such as travel and hospitality, digital goods, subscription, marketplaces, or gaming.
- Membership of MRC, MAG, or similar bodies.
AI focus
A nice-to-have is a clear view on AI and agentic commerce and their implications for disputes and liability, plus comfort using AI tools to research, analyze, and prepare.
Model-written summary · the original posting is authoritative