Kikoff
Product Operations Manager
$160K–$200K
San Francisco +1 · Manager · Full-time · Posted Oct 8, 2026
- Location
- San Francisco
San Francisco, California, United States - Experience
- 5+ years in B2C Tech, Product, Operations, Consulting, or a fast paced start-up environment; 1+ years as a people manager.
About the job
Leads product operations, quality, and post-launch processes by coordinating teams, resolving product issues, and driving customer-focused policy and compliance improvements.
What you'll do
- Coordinate cross-functional diagnosis and prioritization of product issues, and drive solutions across product, compliance, and engineering.
- Conduct customer interviews, gather feature feedback, and assess product support needs.
- Manage product quality, policy changes, documentation, launches, and vendor onboarding, QA, and SLAs.
What they ask for
- 5+ years of experience in B2C Tech, Product, Operations, Consulting, or a fast paced start-up environment.
- 1+ years of experience as a people manager.
- Experience managing vendors against SLAs.
- Strong project management and analytical skills, including diagnosing and prioritizing product issues.
Pay
$160,000 — $200,000 USD (base salary)
Model-written summary · the original posting is authoritative