Kindred
Trust & Safety Manager, Policy & Risk Insights
$115K–$165K
Remote - US · Remote · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 8+ years in Trust & Safety, Risk, Integrity, Fraud, or Platform Governance.
About the job
Own Trust & Safety policies and enforcement quality while analyzing marketplace risk to guide policy, product, and operational decisions.
What you'll do
- Create and govern Trust & Safety and integrity policies, enforcement standards, appeals, and QA processes.
- Analyze incident, enforcement, and appeal trends; identify emerging risks and deliver data-backed recommendations.
- Support marketplace integrity investigations into fraud and abuse, including referral, promotion, and suspicious booking behavior.
What they ask for
- 8+ years of experience in Trust & Safety, Risk, Integrity, Fraud, or Platform Governance.
- Track record of risk or trend analysis influencing product, policy, or operational decisions.
- Experience owning or evolving policies, enforcement standards, appeals, or QA/audit programs in a live enforcement environment.
- Experience with fraud, abuse, or platform misuse.
Nice to have
- SQL or similar data-querying experience; the posting says this is strongly preferred.
- Marketplace, booking, or two-sided platform experience; link or network analysis; enforcement QA/calibration; or exposure to T&S regulatory environments.
Pay
$115K – $165K (base salary)
Tools
SQL
Model-written summary · the original posting is authoritative