Klaviyo
Lead IT Program Manager
$132K–$198K
Boston, MA +1 · Manager · Full-time · Posted Oct 30, 2026
- Location
- Boston, MA
Boston, Massachusetts, United States - Experience
- 6+ years; no alternative stated.
About the job
Leads Corporate IT’s strategic programs, portfolio planning, OKR process, Agile practices, vendor management, and AI-enabled operational improvements.
What you'll do
- Deliver large cross-functional IT programs, managing scope, schedules, risks, resources, budgets, vendors, and success metrics.
- Own Corporate IT OKRs and portfolio planning, including prioritization, capacity planning, roadmaps, and leadership reporting.
- Improve team operations through Agile practices, process improvement, Jira-to-Linear migration, and AI-assisted workflows.
What they ask for
- 6+ years in program or project management, operational leadership, or strategic consulting.
- Hands-on experience implementing and coaching Agile practices across multiple teams, and establishing or running OKRs or a similar framework.
- Experience delivering large multi-team technical programs, including budgets over $1M, and leading vendor evaluations and RFP processes.
- Working understanding of DevOps and CI/CD concepts; daily use of AI tools and experience building AI-assisted workflows or automations.
Nice to have
- PMP, Agile, or Lean/process improvement certification.
- Experience with enterprise SaaS ecosystems, network or security programs, low-code workflow tools, or mentoring project managers.
Pay
$132,000 — $198,000 USD base salary
Tools
Linear, Jira, Scrum, Kanban, infrastructure as code, CI/CD, Okta, Slack
AI focus
Use AI daily to manage programs, build automated workflows, identify use cases and promote adoption, and model responsible use with privacy, security, and human review.
Model-written summary · the original posting is authoritative