Klaviyo
Lead, Public Relations
$132K–$198K
San Francisco, CA +1 · Full-time · Posted Sep 17, 2026
- Location
- San Francisco, CA
Boston, Massachusetts, United States - Experience
- 8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency.
- Education
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
About the job
Leads Klaviyo’s public relations and thought leadership, turning marketing and commerce trends, customer stories, and research into media coverage and brand visibility.
What you'll do
- Run the press office with PR agencies, pitch stories, secure coverage, and build reporter and influencer relationships.
- Lead executive thought leadership and research programs, including annual BFCM storytelling and quarterly reports.
- Develop PR opportunities around events, awards, and timely news; use AI tools to improve team workflows.
What they ask for
- Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.
- Experience running a press office and making timely newsworthiness decisions.
- Excellent writing skills and experience partnering with executives on thought leadership.
- Demonstrated experience running media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications.
Nice to have
- Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries.
Pay
$132,000—$198,000 USD base salary
AI focus
Use and build AI tools to automate and speed up team workflows; Klaviyo describes AI fluency as responsible use, including privacy, security, bias awareness, and human-in-the-loop.
Model-written summary · the original posting is authoritative