Klaviyo
Lead, Public Relations
$132K–$198K
Boston, MA +1 · Full-time · Posted Sep 17, 2026
- Location
- Boston, MA
Boston, Massachusetts, United States - Experience
- 8+ years of relevant experience in public relations, communications, media relations, or a related field, including experience in-house and/or at an agency.
- Education
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
About the job
Leads Klaviyo’s public relations, media outreach, and research-driven thought leadership to build the company’s profile among marketers, retailers, and commerce audiences.
What you'll do
- Run the press office with PR agencies, pitching stories, securing coverage, and building reporter and influencer relationships.
- Lead executive thought leadership and research programs, including annual BFCM storytelling and quarterly marketing trend reports.
- Create timely media responses and support events, speaker opportunities, awards, and customer stories; use and build AI tools to speed workflows.
What they ask for
- Deep relationships with reporters covering marketing, retail, and commerce, and familiarity with emerging channels and influencers.
- Experience running a press office and media relations programs, securing earned media coverage, and developing thought leadership and research-driven communications.
- Excellent writing skills and experience partnering with executives on thought leadership.
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
Nice to have
- Experience supporting marketing, retail, ecommerce, technology, or other relevant consumer-facing industries.
Pay
$132,000–$198,000 USD base salary
AI focus
Use and build AI tools to automate and speed team workflows; responsible use includes privacy, security, bias awareness, and human-in-the-loop.
Model-written summary · the original posting is authoritative