Klaviyo
Senior Lead Technical Program Manager - Infrastructure
$192K–$288K
San Francisco, CA +1 · Manager · Full-time · Posted Sep 11, 2026
- Location
- San Francisco, CA
Boston, Massachusetts, United States - Experience
- 8+ years of technical program management experience is stated as preferred guidance, not a gate.
About the job
Drives cross-functional infrastructure programs from planning through rollout, coordinating engineering teams and maintaining visibility, accountability, and alignment with business priorities.
What you'll do
- Own and coordinate multiple infrastructure initiatives across engineering, escalating capacity and priority conflicts when needed.
- Build program-health reporting and partner with Infrastructure, engineering, and SRE leadership on roadmaps and prioritization.
- Create cross-team working frameworks and identify opportunities to automate infrastructure processes.
What they ask for
- Technically fluent in infrastructure, SRE, or platform engineering, including security operations, cloud infrastructure, CI/CD, and software migrations.
- Able to drive programs across teams without direct authority, manage parallel workstreams, and escalate blockers.
- Strong communication and stakeholder relationship skills; able to report status and decisions clearly to different audiences.
- Uses AI daily and applies it responsibly to improve and automate work.
Nice to have
- Experience in both infrastructure and product engineering contexts; familiarity with FinOps frameworks and cloud cost optimization.
- Experience developing TPM practices, or hands-on experience with CI/CD tooling, build systems, or security compliance frameworks.
Pay
$192,000 — $288,000 USD base salary
Tools
Jira, Linear, Asana, Smartsheet, CI/CD
AI focus
Use AI daily to work more efficiently and identify opportunities to automate and improve program operations; responsible use includes privacy, security, bias awareness, and human-in-the-loop.
Model-written summary · the original posting is authoritative