Klaviyo
Sr. AI Systems & Solutions Architect, Customer Success
$120K–$180K
Denver, CO +3 · Senior · Full-time · Posted Aug 12, 2026
- Location
- Denver, CO
Boston, Massachusetts, United States
Denver, Colorado, United States
San Francisco, California, United States - Experience
- 4+ years in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles (listed under preferred skills).
About the job
Build and scale AI solutions, prototypes, and workflows that help Klaviyo’s Customer Success organization work more efficiently and make better decisions.
What you'll do
- Identify and prioritize AI opportunities with Success leaders, translating business needs into roadmaps.
- Prototype and integrate AI workflows, then collaborate with engineering to scale successful solutions into production.
- Enable adoption through documentation, workshops, office hours, and practical AI guidance.
What they ask for
- Technical foundation with experience building AI-powered prototypes using LLMs and modern AI tools.
- Understanding of APIs and system integrations.
- Strong communication skills, including explaining technical concepts and creating clear documentation.
- Ability to partner with engineering teams to scale solutions into production.
Nice to have
- Hands-on experience with Claude or other leading LLM platforms, including prompts, skills, agents, and AI workflows.
- Experience integrating AI with APIs, internal systems, or data sources and iterating solutions based on feedback.
Pay
$120,000 — $180,000 USD (base salary)
Tools
Claude, ChatGPT, Glean, LLMs, APIs, MCPs
AI focus
Build and enable adoption of AI-powered prototypes, agents, retrieval workflows, and automations; connect AI with internal data and systems; help move successful solutions toward production.
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