Klaviyo
Sr. AI Systems & Solutions Architect, Global Services
$120K–$180K
Boston, MA +3 · Senior · Full-time · Posted Aug 5, 2026
- Location
- Boston, MA
Boston, Massachusetts, United States
Denver, Colorado, United States
San Francisco, California, United States - Experience
- 4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles (listed under preferred skills).
About the job
Build and scale AI-powered solutions and workflows that improve Global Services’ efficiency, decision-making, and team capabilities.
What you'll do
- Identify and prioritize AI and automation opportunities, turning business needs into roadmaps and measurable outcomes.
- Prototype, integrate, test, and improve AI workflows; collaborate with engineering teams to move successful solutions toward production.
- Create documentation and lead enablement sessions to help teams adopt AI tools and practices.
What they ask for
- Experience building AI-powered prototypes using LLMs and modern AI tools.
- Understanding of APIs and system integrations.
- Strong communication skills, including explaining technical concepts and creating documentation.
- Ability to partner with engineering teams to scale solutions into production when needed.
Nice to have
- Familiarity with Global Services functions such as onboarding, education, consulting, or customer success.
Pay
$120,000 — $180,000 USD (base salary)
Tools
Claude, LLMs, APIs, MCPs, ChatGPT, Glean
AI focus
Build AI-powered prototypes, prompts, skills, agents, retrieval workflows, and automations; connect AI to internal data and systems; enable teams to use AI effectively and responsibly.
Model-written summary · the original posting is authoritative