Know
Founding Forward Deployed Engineer
San Francisco, CA · Hybrid · Full-time · Posted Oct 29, 2026
- Experience
- 2–5 years of software engineering.
About the job
Build customer-specific integrations and production features, onboard enterprise accounts hands-on, and use customer feedback to improve Know’s product.
What you'll do
- Own technical onboarding and integrations for enterprise and design partner accounts; debug issues and ship fixes.
- Build customer workflows, internal onboarding tools, and production code; improve APIs, SDKs, and documentation.
- Translate customer feedback and deployment patterns into product specifications, pull requests, and roadmap insights.
What they ask for
- 2–5 years of software engineering experience with strong full-stack fundamentals in TypeScript, React, Node.js, or similar.
- Experience with REST APIs, OAuth, webhooks, and third-party integrations.
- Experience with at least one major platform API: Salesforce, HubSpot, Google Workspace, or Microsoft Graph.
- Comfort communicating directly with customers, strong debugging and writing skills, and ability to work self-directed. Based in SF or open to relocating for in-person work.
Nice to have
- Prior forward deployed, solutions, or customer engineering work at a startup; familiarity with graph databases, data enrichment, or relationship mapping.
- Cloud infrastructure experience with AWS, GCP, Vercel, or Supabase; exposure to VC, PE, or financial services technology; open-source work or side projects.
Tools
TypeScript, React, Node.js, REST APIs, OAuth, webhooks, Salesforce, HubSpot
Model-written summary · the original posting is authoritative