KnowBe4
Account Manager (ENT/Strategic) (Remote) (Chicago, Illinois)
Chicago, Illinois +1 · Remote · Manager · Full-time · Posted Oct 5, 2026
- Location
- Chicago, Illinois
Remote - Experience
- 5+ years SaaS sales experience; cybersecurity preferred but not required.
- Education
- Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable.
About the job
Manages enterprise and strategic customer accounts, selling additional KnowBe4 products and services to grow revenue, subscriptions, and product adoption.
What you'll do
- Develop account relationships and pipeline for cross-sells, add-ons, upgrades, and renewals; identify decision-makers and manage complex opportunities.
- Promote KnowBe4’s products, communicate their security value, and conduct discovery and tailored demonstrations.
- Meet or exceed sales targets, maintain accurate CRM records and forecasts, and coordinate with Customer Success Managers and Renewal Specialists.
What they ask for
- 5+ years of SaaS sales experience; cybersecurity experience preferred but not required.
- Proven experience selling to EVP and C-level buyers and closing enterprise deals of $500K+; experience with multi-year deals.
- Experience with strategic account planning, multi-stakeholder opportunities, value-based selling, and handling technical objections.
- Experience with Salesforce and Gmail; strong executive-level presentation and communication skills.
Nice to have
- Bachelor's Degree strongly preferred (exceptions may be made for military experience); cybersecurity, computer science, IT, business, or marketing is a plus.
- Network or Security Plus preferred.
Tools
Salesforce, Gmail, Okta, Ping, Azure AD, Splunk, QRadar, LogRhythm
AI focus
The role sells KnowBe4 products and services, including its AI-agent security offerings; the posting does not specify direct AI development or implementation duties.
Model-written summary · the original posting is authoritative