KnowBe4
CSM Project Manager Intern
Clearwater, Florida +1 · Manager · Internship · Posted Oct 19, 2026
- Location
- Clearwater, Florida
Clearwater, Florida, United States - Education
- Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, Cybersecurity, or a related field.
About the job
Leads cross-functional projects that improve customer onboarding, adoption, and retention for KnowBe4’s security awareness training and phishing simulation platform.
What you'll do
- Own project plans, timelines, milestones, dependencies, and status reporting for customer initiatives.
- Coordinate teams and resolve blockers; report project risks and outcomes to stakeholders.
- Use assessments and health indicators to measure results and improve customer-success playbooks and processes.
What they ask for
- Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, Cybersecurity, or a related field.
- Comfortable with spreadsheets and documents, including Excel/Google Sheets and Word/Google Docs.
- Familiarity with email and collaboration tools, including Gmail and Google Workspace.
- Strong communication, organizational, data-driven decision-making, and independent project-management skills.
Nice to have
- Interest in cybersecurity, SaaS, or customer-facing roles; exposure to CRM tools such as Salesforce.
- Project experience involving customer support, onboarding, training, or account management.
Tools
Excel, Google Sheets, Word, Google Docs, Gmail, Google Workspace, Salesforce
AI focus
The company platform secures AI agents and humans, but the internship duties do not involve AI work.
Model-written summary · the original posting is authoritative