Lambda
Senior Incident Manager
$125K–$195K
Remote, USA +1 · Remote · Manager · Full-time · Posted Jun 3, 2026
- Location
- Remote, USA
San Jose Office (Zanker) - Experience
- 8+ years; no alternatives stated.
About the job
Leads major incident response for AI infrastructure and data center services, coordinating resolution, communications, and post-incident improvements.
What you'll do
- Command SEV-1/SEV-2 response, coordinating engineering, networking, facilities, and vendor teams.
- Manage incident lifecycle, communications, on-call response, and operational documentation.
- Lead post-incident reviews and root cause analysis; track reliability metrics and improve response processes.
What they ask for
- 8+ years experience in incident management, site reliability engineering, or infrastructure operations
- Experience managing incidents in large-scale distributed infrastructure environments
- Strong understanding of data center operations, GPU compute clusters, networking and storage infrastructure, and cloud or hybrid infrastructure platforms
- Experience with incident management frameworks (ITIL, SRE, or equivalent)
Nice to have
- Experience operating AI or HPC infrastructure
- Familiarity with high-density GPU environments (NVIDIA clusters, InfiniBand networks)
Pay
$125K – $195K USD base salary
Tools
ITIL, SRE, PagerDuty, ServiceNow, Jira, Datadog, Prometheus, Grafana
AI focus
Incident management for AI infrastructure, including GPU clusters and data center services.
Model-written summary · the original posting is authoritative