LangChain
IT Systems Administrator
$120K
San Francisco, CA · On-site · Full-time · Posted Oct 5, 2026
- Experience
- 3+ years; ideally at a fast-growing startup.
About the job
Administer LangChain’s SaaS, identity, and device-management systems; support employees; and automate IT operations, including maintaining an AI ITSM agent.
What you'll do
- Manage SaaS platforms, user access, licenses, and Okta identity and provisioning workflows.
- Administer device management and hardware lifecycle; troubleshoot employee hardware, software, networking, and SaaS issues.
- Build scripts and integrations to automate IT work, and maintain the AI ITSM agent’s tools, playbooks, and knowledge.
What they ask for
- 3+ years of experience in IT systems administration or IT engineering.
- Experience administering a broad SaaS stack, including Google Workspace, Slack, Notion, and AI tools such as Claude and ChatGPT.
- Hands-on Okta administration, including SSO, SCIM provisioning, and Okta Workflows; comfort with REST APIs, webhooks, and API authentication.
- Experience with a macOS MDM platform and endpoint security tooling; solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless).
Pay
$120,000-$160,00 USD (base salary)
Tools
Google Workspace, Slack, Notion, Claude, ChatGPT, Okta, REST APIs, Iru
AI focus
Build and maintain the harness for an AI ITSM agent, including tools, playbooks, and knowledge to help it resolve issues autonomously; use AI tools and coding agents in daily work.
Model-written summary · the original posting is authoritative