Latent Health
Account Manager - Health Systems (San Francisco)
$160K–$210K
San Francisco · On-site · Manager · Full-time · Posted Oct 22, 2026
- Experience
- 5+ years in Account Management, Customer Success, or a similar post-sale role.
About the job
Own post-implementation success for health system customers by driving product adoption, measurable outcomes, renewals, and account growth.
What you'll do
- Build trusted relationships across health system stakeholders and manage post-go-live accounts.
- Drive adoption and demonstrate customer outcomes and ROI; manage renewals and identify expansion opportunities.
- Coordinate with internal teams, address customer risks and issues, and use account insights to inform product priorities.
What they ask for
- 5+ years of experience in Account Management, Customer Success, or a similar post-sale role.
- Experience supporting health systems, hospitals, or enterprise healthcare customers.
- Proven success driving renewals and expansion in complex, regulated environments.
- Strong executive presence and excellent cross-functional communication skills.
Nice to have
- Experience with healthcare IT, AI/ML platforms, or clinical workflow tools.
- Familiarity with hospital operations, pharmacy, clinical informatics, or quality programs.
Pay
$160K – $210K (base salary)
AI focus
The role supports customers using Latent’s clinical agentic engine and may involve healthcare AI/ML platforms; it does not specify AI development responsibilities.
Model-written summary · the original posting is authoritative