Layer
Operations Manager, Bookkeeping
San Francisco · On-site · Manager · Full-time · Posted Oct 23, 2026
- Experience
- Ideal candidates have 2–5 years of experience in startup operations, investment banking, management consulting, or another role requiring exceptional independent execution.
About the job
Manage and scale Layer’s bookkeeping operations by resolving customer issues, improving processes, and overseeing team performance.
What you'll do
- Investigate customer issues raised by the frontline bookkeeping team and improve service execution.
- Document and improve standard operating procedures; identify ways to streamline workflows and reduce manual work.
- Manage the Philippines-based bookkeeping team and track performance metrics and SLAs.
What they ask for
- Exceptional written and verbal communication skills.
- Strong organization and structured problem-solving.
- Ability to learn quickly, take ownership, and execute independently.
Model-written summary · the original posting is authoritative